bloggett » good experience http://bloggett.com a blog by simon doggett Sun, 15 Aug 2010 18:15:31 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 More on that whole boutique hotel thing… [video] http://bloggett.com/2009/05/more-on-that-whole-boutique-hotel-thing/ http://bloggett.com/2009/05/more-on-that-whole-boutique-hotel-thing/#comments Wed, 27 May 2009 12:44:56 +0000 simondoggett http://bloggett.com/?p=186 While I’m still in a post Berlin haze, lo and behold, Mark Hurst and the folks at Good Experience have come up with a great video by Chip Conley.

Chip’s the CEO of a boutique hotel chain in the US, which is the real world version of what we were fictionally designing for at UX Intensive a few weeks ago.

Some lovely insights into hospitality experience and empowering employees in a great talk from last year’s GEL conference in New York.

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